Dear valued customers,
Thank you for shopping with us!
As you know Covid's situation has put a huge dent in our delivery times, due to lockdowns in different states in the USA, provinces in Canada and internationally.
Some of our warehouses were forced to stop working by the government, while others had to work shifts. USPS, FedEx, Canada Post .. recently announced an overload due to a large number of orders shipped during the Christmas season and in general throughout the year due supply chain issues.
Due to the above problems, shipments may encounter some undesirable problems: no regular updates, slow updates, slow shipping, .. A few orders may be delayed from 7-10 days business days compared to our standard time frame for delivery, but please rest assured your order will still be delivered to you. We appreciate your patience in these difficult times.
We recommend monitoring your local postal service for up-to-date information on deliveries in your local area, as these vary from region to region. Please feel free to reach out to us anytime if there are any concerns about any order in transit.
We are closely following official regulations to ensure we are prioritizing the well-being of both our staff and customers, as this is of utmost importance to us. Because of reducing manpower and the number of work shifts, our production time is also affected and is delayed from 3-5 working days. So if your order is still in production, don't worry, we are doing our best to produce and send you the tracking number as soon as possible.
Your support means a lot to us, especially during this time. On behalf of everyone at Tranzitions Organic Salon I sincerely hope you and your loved ones are safe and healthy at this time.
Tranzitions Organic Salon